Thania P. Ayala
Thania has been a key member of West Ridge Advisors since 2016 and serves as Director of Operations. In this role, she ensures the firm’s internal systems, processes, and team initiatives run smoothly and efficiently, aligning day-to-day execution with long-term strategic goals. Her leadership supports everything from project management and workflow optimization to team coordination and service delivery.
With a hands-on and solutions-driven approach, Thania works closely with internal teams,third-party administrators, and CPAs to streamline operations and enhance the client experience. She’s passionate about creating structure behind the scenes that allows clients to receive consistent, high-quality service and helps the team perform at its best.
Known for her strategic thinking, clear communication, and operational discipline, Thania plays a vital role in strengthening the firm’s infrastructure and culture. Her ability to balance priorities while staying focused on execution and collaboration makes her an indispensable part of the leadership team.
Outside the office, Thania enjoys life with her husband and four children. Whether she’s cheering them on at sports events, heading out for a weekend getaway, or staying active outdoors, she values the moments that bring connection, movement, and joy to her everyday life.
